Not sure which one you've got?
Rising, penetrating and condensation look similar and need completely different fixes. Jack will tell you which it is, free.
Strip it back. Do it once.
We take the covering off, replace anything rotten and insulate to current regs before the new system goes down.
Cracked render, stained walls
A flexible coating bridges hairline cracks and sheds water while letting the wall breathe. Ten to fifteen year finishes.
Jack, William and a small team
The person who quotes your job runs it, and answers the phone afterwards. Employed teams, £5m public liability.
Meet the teamAqua Guard is a small employed team out of Gravesend doing two trades properly, rather than a big firm doing several badly. Here's who you'll actually be dealing with.
Aqua Guard is Jack, William and a small employed team working out of Gravesend. There's no sales department, no account manager and nobody reading from a script. The person who surveys your property is the person who prices the job and the person who turns up to do it.
That matters more than it sounds. Damp and roofing are trades where the diagnosis is most of the value — and a surveyor who never sees the finished job never finds out whether he got it right. Ours does.
Does the survey and the diagnosis, then prices the work and runs everything around it — scaffold, electrician, skips, the lot. Customers consistently say he explains the problem without the jargon, which is why his name is in most of our reviews.
On the tools for the work itself — injection, damp proof plastering, tanking and roofing. The same face on site from the first day through to handover, so you're not explaining the job again to a new crew each morning.
The twenty years is time in the trade rather than the age of the limited company — we'd rather say that plainly than let anyone assume otherwise.
Damp gets misdiagnosed constantly. A new damp course won't help if the real problem is a blocked gutter — and you'll have paid for it anyway.
So we survey first, and we tell you what we find even when the answer costs us the job.
Form, phone or a WhatsApp photo. A single clear picture often tells us a lot before we set off.
Free and on site. Meter readings inside, ground levels, gutters and drainage outside.
What's causing it, what needs doing — and what doesn't. Including if the answer is "clear your gutter".
One itemised figure. It doesn't move unless the scope changes, and we tell you before it does.
Our own team, clean site, rubbish taken away. Guarantee paperwork handed over at the end.
Most firms do damp or roofing. We do both, and that's not empire-building — it's because water doesn't respect the boundary. A stained upstairs wall might be the roof, the gutter, the render or the damp course, and a damp specialist who can't get on the roof is guessing.
We check the roof and the walls on the same visit and give you one answer.
No two contractors pointing at each other while the wall stays wet.
If the roof and the render both need doing, that's one scaffold bill rather than two.
One firm standing behind the whole job, not a chain of separate warranties.
Front and back of the house completely revamped. Quoting was quick and detailed, and we kept working through it until everything was covered. Jack sorted the scaffold, the electrician, the gutters and the fascias.
Professional and knowledgeable from start to finish. They turned up when they said they would, cleared up after themselves and explained everything in plain terms.
Jack arrived on time to quote and explained the problem without the jargon, so we understood what needed doing. The team worked efficiently and took all the rubbish away.
That's usually how it starts. The survey costs nothing, and you get our findings in writing whether you use us or not.
No fee, no obligation. We'll tell you what's causing it either way.
