01474 612 066Office · free survey
Damp proofing · Diagnosis first, treatment second
Rising dampTide marks and salt staining low on the wallPenetrating dampPatches that get worse after heavy rainDPC injectionSecoMUR chemical damp proof course, 30 year guaranteeDamp proof plasteringSalt-inhibiting render so the stain stays goneCondensation & mouldBlack mould in corners and around windowsVentilation & PIVExtract fans, air bricks and positive input units
Wall after damp proof plastering

Not sure which one you've got?

Rising, penetrating and condensation look similar and need completely different fixes. Jack will tell you which it is, free.

Roofing · Any system, flat or pitched
Flat roofingTorch-on, GRP, EPDM — stripped back and re-laid Pitched roofingTile, slate, re-roofs and repairs Gutters, fascias & soffitsBlocked gutters cause more damp than you think Leaks & storm damageWe’ll tell you honestly when we can get to you All roofingThe full page, systems and process
Torch-on felt being laid

Strip it back. Do it once.

We take the covering off, replace anything rotten and insulate to current regs before the new system goes down.

Exterior · Keeping the weather off the walls
Colour wall coatingsRecolour and weatherproof the whole elevationClear coatingsSeals brickwork without changing how it looksCork spray renderInsulating finish for solid-wall propertiesBasement tankingTurn a wet cellar into a room you can actually use
Elevation finished in flexible wall coating

Cracked render, stained walls

A flexible coating bridges hairline cracks and sheds water while letting the wall breathe. Ten to fifteen year finishes.

About Aqua Guard · Gravesend, Kent
Meet Jack & WilliamWho turns up, and what each of them doesOur guarantees30 years on the DPC, paperwork on handoverAreas we coverTwenty miles out of Gravesend, and furtherContactPhone, WhatsApp and the free survey formReviewsGoogle, Checkatrade and TrustATrader
Skylight detail dressed into new felt

Jack, William and a small team

The person who quotes your job runs it, and answers the phone afterwards. Employed teams, £5m public liability.

Meet the team

Roofing in Kent.
Flat and pitched.

We work with any system, so the recommendation you get is the one the roof actually needs — not the one we happen to fit. Free survey, findings in writing, fixed price before anyone starts.

WhatsApp a photo
Genuinely free · No obligation
Where roof problems end up

A roof leak usually shows up as damp.

Most people who ring us about a wet ceiling or a stained upstairs wall assume they've got a damp problem. Often they've got a roof problem that's producing damp — and treating the wall does nothing, because water keeps arriving from above.

Because we do both trades, we check the roof and the walls on the same visit. You get one answer about what's actually happening rather than two contractors blaming each other.

Signs your roof needs looking at

  • Water staining or a bulge on an upstairs ceiling
  • Puddles sitting on a flat roof days after rain
  • Felt blistered, split, or lifting at the edges
  • Moss and plants growing on the covering
  • Gutters overflowing down the wall in heavy rain
  • Slipped or missing tiles after a storm
  • Damp patches appearing at the top of a wall

Any of these and it's worth a look. The survey is free either way, and if it turns out to be a five-minute fix we'll tell you that.

What we do

Any system. The right one for your roof.

01 — Roofing

Flat roofing — torch-on, GRP & EPDM

Flat roofs are the bulk of our work. We strip the old covering back to the deck rather than laying over it, because covering up a rotten deck just hides the problem for a year or two. Anything soft or delaminated gets replaced, the falls get corrected so water actually drains, and insulation is brought up to current building regs before the new covering goes down.

Torch-on felt is the workhorse and what we fit most. GRP fibreglass gives a seamless finish with no joints at all. EPDM rubber suits larger spans and awkward shapes. We'll tell you at the survey which one makes sense for your roof, your budget and how long you plan to stay.

Torch-on · GRP · EPDMSystems
20–30 yearsTypical life
To current Part LInsulation
Confirmed at surveyGuarantee
Flat roof stripped back to new deckingCompleted flat roof
BeforeAfter
02 — Roofing

Pitched roofing — tile & slate

Tile, slate or concrete — repairs, partial strips and full re-roofs. Slipped tiles and failed mortar bedding are the usual call-outs, and both are straightforward. Where a roof has reached the end of its life we strip it, replace the battens and membrane, and re-cover with a dry ridge and verge system so there's no mortar left to crack and let water in.

Lead flashing around chimneys and abutments is where a lot of pitched roof leaks actually start, so we check it as standard rather than treating it as an extra.

Tile · Slate · ConcreteCoverings
Repairs to full re-roofWork
Battens, membrane, dry ridgeIncludes
Scaffold arranged by usAccess
Roof stripped back exposing the deck
03 — Roofing

Gutters, fascias & soffits

An overflowing gutter dumps water down the same stretch of wall every time it rains, and that shows up inside as a damp patch that no amount of plastering will fix. It's one of the most common causes of penetrating damp we see, and one of the cheapest to sort.

We replace gutters, fascias, soffits and downpipes, or clear and re-fall existing ones where they're sound. If we're on the roof anyway it's usually a small addition to the job.

uPVC · AluminiumMaterials
Black, white, anthraciteColours
Downpipes and hoppersAlso
Prevents dampWhy it matters
Rear elevation with new black gutters and downpipes
04 — Roofing

Leaks & storm damage

Storm damage and active leaks get prioritised. We'd rather give you a straight answer about when we can get there than promise two hours and turn up tomorrow. If it's actively coming in we'll make it safe first and quote the permanent repair separately.

If you're claiming on insurance we'll photograph everything and write up what we found, which is usually what the insurer asks for.

We tell you honestlyResponse
Made safe firstTemporary
Photos and reportsInsurance
Permanent repair quotedThen
Failed flat roof covered in moss and standing water
What it costs

Every roof is different. Here's how pricing works.

We don't publish a price per square metre, because the number that matters is what's underneath the covering — and nobody knows that until it's opened up. What we do instead is survey it properly and give you one fixed figure before anything starts.

What moves the price

Size and access

A single-storey extension roof is a different job to a three-storey terrace needing scaffold. Access is often the biggest single factor.

What moves the price

Deck condition

If the deck underneath is sound it stays. If it's rotten it gets replaced, and that's found at survey, not sprung on you halfway through.

What you get

A fixed price, itemised

One figure covering labour, materials, scaffold and disposal. It doesn't move unless you change the scope, and we tell you before it does.

If we open a roof up and find something genuinely unforeseeable, we stop and show you before doing anything else. You get a photo and a call, not a bigger invoice at the end.

Why people use us

Two trades, one team, one number to ring.

Jack and William

The person who quotes your roof is the person who turns up to do it. Employed team, not subcontracted.

Findings in writing

You get what we found and what it needs on paper, before you spend anything.

£5m public liability

Fully insured, and scaffold arranged and certified by us as part of the job.

20 years in the trade

Across Kent, London and Essex. Reviewed on Google, Checkatrade and TrustATrader.

What people say

Roofing and whole-house jobs

★★★★★Google

Front and back of the house completely revamped. Quoting was quick and detailed, and we kept working through it until everything was covered. Jack sorted the scaffold, the electrician, the gutters and the fascias.

Elite ServicesRoof, render & coatings
★★★★★Google

Really pleased with everything Jack and the team did at my home. The few things that cropped up were sorted quickly, and nothing has come back even after all the heavy rain.

Ruby-Leigh TaylorRoofing & damp
★★★★★Google

Professional and knowledgeable from start to finish. They turned up when they said they would, cleared up after themselves and explained everything in plain terms.

Ferdinand ReginoldRemedial works

Send us a photo of the roof.

You don't need to get up there. A picture from an upstairs window or the garden usually tells us plenty — and we'll tell you what we're looking at before we set off.

WhatsApp a photo 01474 612 066
Straight answers

Roofing questions we get every week

How long does a flat roof last?
It depends on the system and how well it was laid. A properly installed torch-on or GRP roof on a sound, well-insulated deck should give you decades rather than years. The ones that fail early almost always failed because someone laid a new covering over a wet or rotten deck instead of stripping it back.
Can you just patch it instead of replacing it?
Sometimes, and we'll say so if that's the honest answer. A single split or a failed lap on an otherwise sound roof is a repair. A roof that's blistered across the whole surface with water sitting on it is throwing good money after bad.
Which flat roof system is best?
There isn't one best system, which is why we fit several. Torch-on felt is proven and cost-effective. GRP fibreglass is seamless with no joints to fail. EPDM handles large spans well. The right answer depends on the roof size, the shape, the detailing around it and your budget — we'll explain the trade-offs at the survey.
Do I need scaffold, and is it included?
Most roof work above single storey needs it for safety and to comply with working-at-height rules. We arrange it and it's included in the fixed price rather than added afterwards.
My ceiling is stained — is that definitely the roof?
Not necessarily. It can be the roof, a blocked gutter, failed flashing around a chimney, or a plumbing leak. That's exactly what the free survey is for — we find the actual source rather than guessing, which is also why we look at the roof and the walls together.
Do you do emergency call-outs?
We respond to active leaks and storm damage. Ring 01474 612 066 and we'll tell you honestly when we can get to you rather than promising a time we can't keep.
What guarantee comes with a new roof?
Guarantee length depends on the system fitted and the manufacturer. You'll get the paperwork on handover and we'll confirm the exact terms at the survey, in writing, before you commit.
Also worth a look

Other things we do

Damp proofingDamp proofing

Rising damp, penetrating damp, DPC injection and damp proof plastering — with a 30 year guarantee on the damp proof course.

ExteriorWall coatings & render

Flexible coatings, cork spray render and crack repair. Stops water getting into the wall in the first place.

Below groundBasement tanking

Cellars and basements waterproofed properly, so you get a room you can actually use.

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